In the appointment module, click the orange ‘+Appointment’ button at the top right of the page.
In the ‘Create Appointment’ pop-up window, complete Step 1 by entering the ‘Load Details’.
Click the drop down arrow to select the ‘Carrier’, ‘Carrier Contact’, and the ‘Destination
Distribution Center’. Then click the ‘Request Appointment’ button.
Complete Step 2 by selecting the POs for the load. You can either search for POs by scrolling
through the list or by using the top right search box to find specific POs. You can search for
multiple POs at a time by entering PO numbers separated by commas (e.g.
1971105,1971106). Click the blue ‘Add’ button to add a PO.
You will find a list of all the POs you have added to the load in the ‘Currently Selected’ section
below Step 2. You may remove the POs from this list by clicking the ‘Remove’ button next to
Use the drop down box to enter in the load type. Click the orange ‘Select Appointment’ button.
Three appointment options will appear. Click the radio button next to the time that works for
you to deliver the load. Once you have selected a time, click the ‘Request Appointment’ button.
If none of the listed times work for you, click the ‘Cancel’ button and contact the UNFI Master
Scheduler at the email provided.
A pop-up box will appear to let you know that the appointment was submitted. Click the ‘Go to
Load Screen’ button to return to the appointment module.
Important notes about requested appointments:
- At this step, the appointment is not confirmed
- A member of UNFI’s Inbound Logistics team will review the appointment request
and will send a confirmation from the following email: TMSApp@unfi.com
- In the event the appointment time is not available, for whatever reason, you will
receive a second email notification with a rescheduled delivery time
- If you do not receive an email within one business day, check in the Appointment
Module if the appointment has been scheduled
- If the appointment is not scheduled, contact the Master Scheduler for the DC